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Customer Support 1-804-218-2721
Custom orders are welcomed! Please contact us @ info@citrissan.com
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Tea tree oil offers numerous benefits that can enhance your wellness routine. Known for its antibacterial and antifungal properties, it can help combat acne and promote clearer skin. Additionally, tea tree is effective in soothing minor cuts and burns, aiding in the healing process. Its natural antiseptic qualities make it a addition to your skincare and grooming products.
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Frequently asked questions
What is the return processing time?
After we receive your returned item, it takes 5-7 business days to process and issue a refund. You'll get a confirmation email once the refund is processed. For any questions, contact us at info@citrissan.com or +1(804) 218-2721.
How do I handle a damaged order received during shipping?
If your order arrives damaged, contact our customer service team immediately with photos of the damaged items and packaging. We'll help you with a replacement or refund. Reach us at info@citrissan.com or +1(804) 218-2721.
How are refunds processed?
Refunds are issued to the original payment method used for the purchase. If you paid by credit card, the refund will be credited to your card. For other payment methods, contact our customer service team at info@citrissan.com or +1(804) 218-2721.
Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to update your address before the order is shipped.
Is it safe to use CitrisSan® products on sensitive skin?
Yes, CitrisSan® products are made with natural ingredients and are generally safe for sensitive skin. We recommend doing a patch test before using any new product. If you have concerns, contact us at info@citrissan.com or +1(804) 218-2721.
What payment methods do you accept?
We accept credit cards, debit cards, and PayPal. All transactions are secure and encrypted. For payment-related inquiries, contact us at info@citrissan.com or +1(804) 218-2721.
What are the shipping options available?
We offer standard and expedited shipping options. You can choose your preferred shipping method at checkout. Shipping times and costs will vary based on your location and the selected shipping option.
