Faqs 

About Us

CitrisSan is a small home business located on the outskirts of Richmond, VA in Chesterfield County. The idea of CitrisSan was born from the shortage of hand sanitizer in the USA as a result of the Global Pandemic, COVID 19.  We believe that there should never be a shortage of products in this great country we live in. We, at CitrisSan will do all that we can to support our community and provide exceptional products and service to meet the needs of our customers.  Our prices are competitive and fair.  

Product Preparation

Our products are prepared from a mixture of Certified USP Ethyl Alcohol, 91% organic Aloe Vera Gel, 100% cold pressed fruit peel essential oils. Our final alcohol content is 70% Alcohol which is the recommended percentage per CDC to kill most germs. The final concentration of our alcohol and Aloe solution is measured using a Refractometer and Hydrometer. The fruit peel essential oils may or may not have a natural color to them. The color is naturally occurring.  We do not add any additional color additives to our products. For a list of ingredients for each product, please read the ingredients list before making your purchase. 

Product Testing

CitrisSan Hand Sanitizer is tested yearly at an accredited laboratory for alcohol percentages. This includes testing for percentages of Ethyl alcohol and Isopropanol. We also have testing for Methanol to ensure there is none present in CitrisSan Hand Sanitizer. 

Recycled Packing

We believe in recycling.  Please recycle empty PET bottles by rinsing them out thoroughly with water and disposing them in your home recycling bin. If you don't participate or aren't offered recycling in your community, you can send us your empty bottles and we will recycle them for you.  

Shipping

Shipping cost of 5.95 flat rate for all orders.  We ship USPS Priority. Orders over $35.00 will ship for Free.  We delivery to the following localities, Chesterfield, Richmond, Hopewell, Petersburg and Henrico.   

Payments

We accept all major forms of credit card payments including PayPal

Refunds 

If you are dissatisfied with your product for any reason, we will provide a full refund . To receive a refund, please contact us within 14 business days upon receiving your product. We will mail a return label  for you to send back the unused item.  Upon receipt of the unused item, we will provide you a full refund. Refund will be reimbursed using the same payment method of the original purchase.  

FYI

We prime all of our dispensing pumps and sprayers before they leave our facility.  We do this to ensure that there are no malfunctioning of dispensers.  

CitrisSan LLC

organic hand sanitizer

8042182721

9002 Eider landing 

 Chesterfield County, VA 23838

©2020 by CitrisSan all rights reserved

Nobody puts CitrisSan Hand Sanitizer in the corner.

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